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Pricing & packages

Packages and enrolments

A package bundles a fixed number of sessions (or unlimited sessions for a period) into a single price. Patients enrol once and the appointments draw against the package.

What is a package

A package is a tenant-defined offering: e.g. "10 speech-therapy sessions" or "Monthly unlimited PT". Pricing applies to the package as a whole, not to each session. Packages can be specialty- or therapist-specific.

Expiry policies

Each package has an expiry policy: NO_EXPIRY (sessions never expire), DAYS_FROM_PURCHASE (e.g. 90 days), or FIXED_END_DATE. Tenant > Settings > Package policy sets the defaults applied to new packages.

Enrolling a patient

From the patient detail page, click Enrol in a package and pick the package. flows.care creates a PatientPackageEnrollment with the start date, number of sessions, and computed expiry. Subsequent appointments in scope automatically draw from the enrolment.