Billing & ZATCA
Invoices and payments
Invoices are generated from completed appointments and package enrolments. Payments and refunds are recorded against the invoice and posted to your accounting ledger.
Creating an invoice
From Tenant > Invoices > New, pick the patient and the appointments and/or package enrolments to bill. flows.care calculates the totals, applies any tax configured in invoicing settings, and lets you save as draft or finalise.
Line items and tax
Each line item references an appointment, package, or ad-hoc service, with quantity, unit price, and tax rate. Totals are computed server-side so manual edits never produce arithmetic mismatches.
Recording payments
Open the invoice and click Record payment. Pick the payment method, amount, and reference. flows.care supports partial payments — the invoice's outstanding balance shrinks until it reaches zero, at which point the invoice is marked paid.